Modern Management Institute (MMI) is an Independent Institute established by a team of consultants to provide high quality short term training opportunities and partnership development to both Local and International Organizations in East, West, Central and Southern Africa. We are based in Nairobi, Kenya.

FOCUS 
MMI is sharply focused in providing quality training in the following key areas:

  • 2.1 Management Development
  • 2.2 Secretarial and Office Skills Development.
  • 2.3 Community Development.
  • 2.4 Project Management.
  • 2.5 Curriculum Development.
  • 2.6 Finance and Accounts.
  • 2.7 Transport Management / Procurement/ Logistics
  • 2.8 Training of Trainers Programme.
  • 2.9 Special request from clients in form of In-House training Programmes.

STRATEGY 
MMI's strategy is to develop, market and implement high quality training programmes that meet specific training needs of the following sectors:

  • Donor organizations / International organizations.
  • International Non Government organizations.
  • Religious organizations.
  • Government Departments.
  • Multi-national corporations.
  • Private sector organizations.
  • Other organizations that may need any of our training programmes.

PARTNERSHIP DEVELOPMENT 
We are willing and ready to collaborate with International Developmental organizations, Institutions of higher learning and Consulting firms in all the above areas to enhance capacity building and sustainable development in Africa. 

We are also willing to offer local representation at cost. Please contact the Programme Director (info@mmiafrica.com ornjogu@kenyaweb.com) for more information.

ABOUT OUR CONSULTANTS 
MMI has retained a team of highly motivated and qualified multi- disciplinary professionals who are experts in their fields of specialization.

  • MMI has a strong base of qualified and experienced international and Local Resource Consultants who can be called upon to take various challenging training assignments. Most of our Resource Consultants are working in Industry, International organizations, Government Departments and Universities.
  • In addition to ensuring that all our Consultants have postgraduate qualifications, we also ensure that they have the relevant industrial experience to enable them to interact successfully with our participants.
  • Our consultants have extensive experience on adult learning. This has ensured high quality delivery for the benefit of the participants and the sponsoring organizations.

MMI TRAINNING METHODOLOGIES 
In order to ensure that the learning process is effective, MMI consultants use a wide range of training methods which include but not limited to:

  • Short Introductory lectures
  • Discussions
  • Group work
  • Role plays
  • Practical exercises
  • Demonstrations
  • Case Studies
  • Self-scoring exercises
  • Experiential approaches
  • Video films
  • Action plans

TRAINING EVALUATION 
We perform a training impact analysis to determine the degree of behavioral change in the participants. To this end, we encourage the participants to apply new skills and knowledge learnt at their respective places of work for the benefit of their sponsoring organizations.

TRAINING EVALUATION 
We perform a training impact analysis to determine the degree of behavioral change in the participants. To this end, we encourage the participants to apply new skills and knowledge learnt at their respective places of work for the benefit of their sponsoring organizations.

MMI ONLINE PROGRAMMES 
We are pleased to inform you that you can now study online for the following degree programs:

  • 1.MBA
  • 2.Master of Education-Leadership and Administration Degree
  • 3.MSc in Digital Currency
  • 4.BBA
The Fee for MBA, M.Ed and MSc Digital Currency is over Euro 10000.00 but with 80% scholarship you only pay Euro 2500.00 at the University of Nicosia And for BBA after the scholarship,you only pay Euro 2000.00 per year for three years. Click herefor more details. 

Please send us copies of your certificates and transcripts and we shall forward them for processing of your application. Do not send money at this stage. Inform your colleagues and friends of these study opportunities.

DONOR ORGANIZATIONS 

  • USAID Uganda
  • GTZ / SIDA Financial System Development Programme Uganda
  • UNDP Zanzibar
  • World Bank Zambia
  • Social Action Trust Fund

INTERNATIONAL NON-GOVERNMENTAL ORGANIZATIONS 
  • Medicine Sans Flontiers Belgium 
  • Nile Basin Initiative Secretariat Uganda
  • Pride Microfinance Uganda
  • Trocare Rwanda
  • Catholic Relief Service Tanzania
  • Private sector Federation of Rwanda)
  • PRIVATE SECTOR AND GOVERNMENT CORPORATIONS
    • Air Tanzania 
    • Tanzania Investment Bank
    • Tanzania Institute of Bankers
    • Globelec /Songa LTD - Tanzania
    • Geita Gold Mine LTD Tanzania
    • Tanzania Postal Bank
    • Attorney General Chambers Botswana
    • Parastatal Pensions Fund Tanzania 
    • Madison General Insurance Company LTD Zambia
    • Surface and Marine Transport Regulatory Authority Tanzania 
    • Consolidated Holding Corporation Tanzania
    • ESCOM Uganda Co. LTD
    • Azania Bank LTD Tanzania 
    • Botswana Bureau of Standards 
    • ZCCM Investment Holding PLC Zambia 
    • Kenya Medical Research Institute (KEMRI)
    Countries currently sending participants to MMI Training Programmes include:
    Tanzania, Uganda, Zambia, Zimbabwe, Swaziland, Lesotho, Malawi, Rwanda and Ghana.

    List of Organizations that invited us to organize In-House Training Programmes: 

    • Parastatal Pension Fund Tanzania 
      - Advanced Supervisory and Leadership skills seminar
      - Strategies Marketing and sales seminar
    • Tanzania Institute of programme Bankers Tanzania 
      - Trained all members of the staff

    .


    Membership and Association
    MMI is associated with Institute of professional Financial Managers (IPFM)


    LIST OF A FEW ORGANIZATIONS THAT HAVE RECENTLY TRAINED WITH US.

      1. Tanzania Civil Aviation Authority

      2. Nile Basin Initiative Secretariat - Uganda

      3. Air Tanzania

      4. Tanzania Investment Bank

      5. Bank of Uganda

      6. Kenya Medical Research Institute CDC   Kisumu

      8. Anti   Corruption Bureau   Malawi

      9. Kilimanjaro International Airport   Tanzania

      10. Pride Microfinance   Uganda

      11. Sugar Board of Tanzania

      12. Energy and Water Utilities Regulatory Authority (EWURA)   Tanzania

      13.GTZ/SIDA Financial System Development Programme   Uganda

      14. The Tanzania Institute of Bankers

      15. Social Action Trust Fund   Tanzania

      16. Trocare   Rwanda

      17. Tanzania Commission for AIDS

      18. Central Bank of Swaziland

      19. Attorney General Chambers   Botswana

      20. Globeleg/Songas Ltd   Tanzania

      21. Uganda Electricity Distribution Company Limited

      22. Geita Gold Mines Ltd   Tanzania

      23. Tanzania Postal Bank

      24. Parastatal Pensions Fund   Tanzania

      25. Madison General Insurance Company Ltd   Zambia

      26. Ndola Lime Company Limited   Zambia

      27. Zambia State Insurance Corporation

      28. Williamson Diamonds Limited   Tanzania

      29. Catholic Relief Services   Tanzania

      30. SUMATRA   Surface and Marine Transport Regulatory Authority

      31. Public Procurement Regulatory Authority   Tanzania

      32. UNDP   Zanzibar

      33. Consolidated Holding Corporation   Zambia

      34. ESKOM Uganda Company Ltd

      35. Tazama pipelines Ltd   Zambia

      36. Agricultural Development Bank   Ghana

      37. Tanzania Ports Authority '

      38. MRC   Uganda Virus Research Institute

      39. Azania Bank Ltd -Tanzania

      40. Botswana Bureau of Standard

      41. Gaming Board of Tanzania

      42. Rural Electrification Agency   Uganda

      43. Uganda Development Bank

      44. ZCCM Investments Holdings PLC   Zambia

      45. Ministry of Water and Environment   Uganda

      46. Public Procurement and Disposal Authority   Uganda

    • Available courses

      Course Aim : At the end of the participants seminars, the participants will be able to:

      • Understand strategic management and its contribution to organization success
      • Create strategies for an organization to achieve its vision, goals and objectives
      • Know the implementation strategies using the best leadership skills
      • Know factors that contribute to failure and success
      • Know how to mitigate risks

      Course Content : 

      • The scope and dimension of strategic management (SM)
      • Principles and practices of management and SM
      • Strategic intent: vision, mission and objectives
      • Environmental Analysis/Industrial Analysis
      • Competitive Analysis/Internal Analysis of the firm
      • SWOT Analysis
      • Strategic implementation: structural issues
      • Behavioral issues in strategy implantation
      • Strategic budget
      • Operational, marketing, financing and Human Resource strategies
      • Leadership and strategic decision-making
      • Risk and crisis management
      • Failure prevention strategies and skills for success
      • Strategic evaluation and control

      Target Group : Directors, Heads of Departments and Their Deputies, Managers and their Deputies. Others in Human Resource, Finance, Business Development Project, Management, etc, can attend and they will benefit immensely from the seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lecturers, discussions, practical exercises, case studies and experiential approaches.


      Course Date: Please confirm interest.

      Course Fee : US$ 2500.00 **

      Course Aim : At the end of the seminar, the participants will be able to acquire professional skills knowledge and positive attitude vital for risk/compliance implementation in their organizations.

      Course Content : 

      • Overview of risk, governance and compliance
      • Strategic management in the context of risk, governance and compliance
      • Risk management, analysis and mitigation strategies
      • Understanding your regulator and analyzing the compliance issues
      • Implementing and communicating on risk/compliance with your organization
      • How to instill professional ethics, integrity, and risk/compliance culture in the organization
      • Using risk/compliance to increase organizational benefit/productivity
      • Implementing world class risk/compliance and governance system and controls
      • Contingent planning for unique risks
      • Other topics will be added as per the needs of the participants

      Target Group : Risk/Compliance Manager/Officers, Others involved in Risk/Compliance Management Skills can attend and will benefit immensely from the seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lecturers, discussions, practical exercises, case studies and experiential approaches.


      Course Date: 25 - 29 April, 2016, 18 - 22 July, 2016 and 14 - 18 November, 2016. *

      Course Fee : US$ 1500.00 **

      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **

      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **

      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **


      Course Aim : To equip the participants with professional skills, knowledge, values and positive attitude vital for improved performance for the benefit of their organizations.

      Course Content : 

      • Overview of leadership and management
      • Implementing vision and mission statements
      • Practical approaches to principles and practice of management
      • Management of change
      • Developing leadership capacity - models, styles and skills
      • Empowering and managing people
      • Redefining core competence
      • How to motivate, lead and manage support staff for peak performance
      • Performance based appraisal and reward system
      • Benchmarking and TQM skills
      • Creating centers of excellence
      • Advance negotiation skills
      • Work-life balance

      Target Group : Middle and Lower Management. Team Leaders and others in functional management can attend and will benefit immensely from the seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures, discussions, case studies, syndicate work and experiential approaches.


      Course Date: 8 - 12 February 2016, 16 - 20 May 2016, 10 - 14 October 2016 and 12 - 16 November 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added

      Target Group : To be added

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added

      Course Date: 23 - 27 May 2016 and 21 - 25 November 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : At the end of the seminar, the participants should be able to: 

      • Know the role and scope of Human Resource Management and current trends
      • Understand the importance of Human Resource Planning (HRP)
      • Interview and select employees on the basis of a structured professional approach
      • Know how to develop and retain staff
      • Understand the techniques of doing job evaluation
      • Develop salary/employee benefits in accordance with market rates
      • Construct and operate positive discipline/grievance handling procedures
      • Maintain effective industrial harmony in the organization
      • Know how to communicate with people at work
      • Exchange views and experiences with other participants
      • Prepare action plans

      Course Content: 

      • Overview of Human Resources Management (HRM) - Policy and Perspective
      • Human Resource Planning (HRP)}
      • Recruitment, selection, placement and induction
      • Staff development, training and career development
      • Job evaluation
      • Performance appraisal
      • Salary/employee benefits administration
      • Discipline and grievance handling Procedures
      • Industrial relations
      • Total Quality Management (TQM) and Human Resource Management
      • Effective Communication at the work place
      • Review of the latest development in HRM
      • Action Plans

      Teaching Methods : Human Resource Management, HR Officers, Personal Assistants, Administrative Assistant, Line Managers, HR Advisors, Operations Managers, Programme Managers and Project Officers. Other who would like to acquire the latest professional knowledge in HR can attend and will benefit immensely from the Seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lecturers, discussions, case studies, demonstrations, experiential approach and video films, work, demonstrations, experiential approach, practical exercises and video films.

      Course Date: 7 - 11 March 2016, 9 - 13 May 2016 and 24 - 28 October 2016 *

      Course Fee : US$ 1500.00 **

      Course Aim : The aim of this course is to equip the participants with a wide range of professional skills, knowledge and positive attitude vital for increased productivity for the benefit of their organisations. To be added.

      Course Content : 

      • The duties and responsibilities of supervisors in organisations.
      • Effective communication at work.
      • Planning and organising of work.
      • Motivation for productivity.
      • Grievance handling and Disciplinary procedures.
      • Counseling and couching skills.
      • Interpersonal skills.
      • Delegation and empowerment skills.
      • Performance appraisal.
      • Time management.
      • Stress management.
      • Change management.
      • Team building and leadership skills.
      • Decision making and problem solving.
      • Introduction to total quality management (TQM).
      • Action plans.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short lectures, group discussions, case studies, practical exercises, experiential approach and video films.

      Course Date: 21 - 25 March 2016, 9 - 13 May 2016 and 17 - 21 October 2016 *

      Course Fee : US$ 1500.00 **

      Course Aim : At the end of the seminar the participants will be able to:

      • Understand the purpose, function and processes of management
      • Know how to manage themselves and their work
      • Learn how to set objectives, set priorities and avoid stress
      • Understand the skills of organization, delegation, communication, motivation, leadership and team development.
      • Learn how to conduct appraisal, counseling and disciplinary interviews.

      Course Content : 

      • Overview of management
      • Principles and practices of management
      • The well-balanced manager
      • Effective communication
      • Leadership styles: Management versus leadership
      • Managing people
      • How to build to a successful team
      • Structuring team objectives and setting targets
      • Interpersonal skills
      • Motivation at work
      • Benchmarking: best practices
      • Other topics will be added

      Target Group : Newly appointed manager/supervisors, current supervisors and prospective managers. Others who would like to develop strong management knowledge and skills can attend and they will benefit immensely from the seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures, discussions, practical exercises, case studies and experiential approaches.


      Course Date: 15 - 19 February, 2016, 6 - 10 June, 2016 and 10 - 14 October, 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: 25 - 29 April, 2016, 18 - 22 July, 2016 and 14 - 18 November, 2016. *

      Course Fee : US$ 1500.00 **


      Course Aim : At the end of the seminar, the participants will be able to:

      • Know the three key financial statements.
      • Interpret the financial wealth of an organization
      • Master capital budgeting
      • Use financial information to make decision.

      Course Content : 

      • Goals and function of financial management
      • The key financial statements - Income statement, Balance sheet, Cash flow
      • Analysis of financial statements - Income statement ratios, Balance sheet ratios
      • Cost-volume-Profit analysis - Break-even analysis
      • Capital projects 
      • Time value of money
      • Valuation and rates of return
      • Cost of capital
      • The capital budgeting decision
      • Risk and capital budgeting
      • Long-term financing
      • Capital markets
      • Long-term debt financing
      • Equity financing
      • Common stock
      • Preferred stock
      • How to use financial information in decision-making
      • Effective communication at work

      Target Group : Middle and lower Management who would like to improve their understanding and use of financial information. Others in various departments can attend and will benefit immensely from the seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lecturers, discussions, case studies, syndicate work and experiential approaches.


      Course Date: 
      Please confirm interest. *

      Course Fee : US$ 1500.00 **



      Course Aim : To equip the participants with critical Financial and Management skills vital for increased productivity for the benefit of their organizations.

      Course Content : 

      • Overview of financial management
      • Strategic planning in the context of financial management
      • The income statement (Profit and loss account)
      • The Balance Sheet
      • Interpretation of Financial accounts
      • Key measures of profitability, liquidity and financial structures - ratio analysis
      • Measuring and comparing performance over several accounting periods
      • Capital gearing
      • Flow of funds statement
      • Common financial pitfalls
      • Controlling working capital
      • Cash flow forecasting
      • Total Quality Management (TQM) and financial accounting

      Target Audience: Middle and lower managers/officers who would like to acquire fundamental knowledge and skills in financial accounting. Other line managers can attend and will benefit immensely from the seminar.

      Course Date: 11 - 15 April, 2016, 18 - 22 July, 2016 and 14 - 18 November, 2016 *

      Course Fee : US$ 1500.00 *

      Venue :
      Rosa Mystical Conference Center, Nairobi, Kenya.



      Course Aim : To be added.

      Course Content : 
      To be added

      Target Group : To be added

      Course Venue : To be added

      Teaching Methods : To be added

      Course Date: 23 - 27 May 2016 and 15 - 19 August 2016 *

      Course Fee : US$ 1500.00 **

      Course Title : 021 EFFECTIVE MANAGEMENT OF DONOR FUNDS SEMINAR

      Course Aim : To equip the participants with Grants Management Skills vital for successful implementation of programmes and projects while meeting the Donor requirements.

      Course Content : 

      • Overview of Grants Management
      • Basic proposal writing skills
      • Proposal marketing
      • Funding process
      • Ratifying funding agreement
      • Implementing funding instruments
      • Donor expectation and fund management
      • Funding evaluation tools
      • Work plans and implementation
      • Donor reporting narratives and actual 
      • Interpreting donor feedback
      • Final funding reporting
      • Impact assessment and replication
      • Effective donor communication
      • Meeting projects donor audits requirements
      • Partnership process in donor relationships.

      Target Group: Grant Managers, Project Managers, Project Officers, Project Coordinators, Social Workers and Community Development Officers. Grant Providers can also attend will benefit immensely from the seminar.

      Teaching Methods: Highly participative incorporating short introductory lecturers, discussions, practical exercise case studies and experiential approaches.

      Course Date: 13 - 17 June 2016 and 3 - 7 October 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : The main aim of this course is to equip the participants with professional skills vital for effective performance of budgeting and budgetary control duties. 

      Course Content : 

      • The purpose and concept of budgeting.
      • The strategic plan and annual budget.
      • How to construct a budget: Information gathering, setting standards, limiting factors.
      • The role of Senior Management in co-ordinating functional budget
      • Using the budget to manage: Variance reporting, budgets and cash flow forecast, zero-based and cost-plus budgeting.
      • Capital and revenue expenditure.
      • Costing techniques - fixed and variable costs, break-even, marginal and absorption costing.
      • Investment decisions.
      • People and budgets: The key to success: Effective communication.
      • Total Quality Management and effective budgeting.
      • Stress management.
      • Action plans.

      Target Group : Managers and officers with budget responsibilities.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short lectures, discussions, case studies, practical exercises and video films.

      Course Date: 4 - 8 April 2016, 20 - 24 June 2016 and 5 - 9 September 2016 *

      Course Fee : US$ 1500.00 **

      Course Aim : To equip the participants with professional knowledge, skills and positive attitude vital for effective handling of customers for the benefit of their organizations.


      Course Content : 

      • The importance of first impressions on customers
      • Personal qualities of a top Receptionist/Telephonist
      • Effective communication with customers
      • Customer care/public relations
      • Understand customer needs
      • Effective handling of telephone calls/incoming and outgoing
      • How to create a positive image for the benefits of the organisation
      • The need for confidentiality in the office
      • How to plan and organise work in a busy office
      • Decision making and problem solving
      • The need for good house-keeping
      • How to handle difficult customers
      • The need for continuous improvement
      • The need for cost control in the office
      • Improving interpersonal relation in the office
      • Introduction to Total Quality Management (TQM)
      • The ten words that should never be used in customer care service
      • Career development
      • Exchange of views and experiences with other participants
      • Action plans

      Target Group : Receptionist, Telephonist, Front OFfice Staff, Secretaries, Administrative Assistants and Customer Care Officers. Other members of the stanf involved in handling of customers and clients can attend and will benefit immensely from the seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures, discussions, case studies, practical exercises and video films.

      Course Date: Please confirm interest *

      Course Fee : US$ 1500.00 **

      Course Aim : To equip the participants with critical Finance skills vital to understanding finance.

      Course Content : 

      • Overview of financial accounting.
      • Strategic planning in the context of financial accounting.
      • The income statement (profit and loss account).
      • The Balance Sheet.
      • Interpretation of Financial accounts.
      • Key measures of profitability, liquidity and financial structures - ration analysis.
      • Measuring and comparing performance over several accounting periods.
      • Capital gearing.
      • Flow of funds, statement.
      • Common financial pitfalls.
      • Controlling working capital.
      • Cash flow forecasting.
      • Total Quality Management (TQM) and financial accounting.

      Target Group : Middle and lower managers/officers who would like to acquire fundamental and knowledge and skills in financial accounting.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures, discussions, case studies, practical exercises and video films.

      Course Date: 4 - 15 April 2016, 11 - 22 July 2016 and 21 November - 2 December 2016 *

      Course Fee : US$ 3000.00 **

      Course Aim : To equip the participants with professional skills, knowledge and positive attitude vital for increased productivity in the office.

      Course Content : 

      • The duties and responsibilities of the Ideal Secretary
      • Ideal Qualities of top secretary
      • Effective communication and presentation skills
      • Public/customer relations
      • Decision making and problem solving
      • Personal grooming
      • How to handle stress in the office
      • Boss/Secretary relationship
      • Introduction to Total Quality Management (TQM) and its application to secretarial duties
      • Interpersonal relationships
      • Effective handling of telephone calls and correspondence
      • The need for confidentiality
      • Career Development
      • Exchange of views with other secretaries
      • Action plans

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures, discussions, short case studies, syndicate work, practical exercises and video films. 
      Next Course: After successful completion of this course.

      Course Date: 4 - 8 April 2016, 4 - 8 July 2016 and 7 - 11 November 2016 *

      Course Fee : US$ 1500.00 **



      Course Aim : To equip the participants with professional skills, knowledge, positive attitude and values vital for improved Records and Information Management for the benefit of the organization.

      Course Content : 

      • Overview of Records and information management
      • Records Retention and disposition schedules
      • Records Surveys: Identifying records and information
      • Procedures for destroying public records
      • Filing practices
      • Cataloguing, classification and indexing
      • Electronics Records
      • Records reformatting options
      • Records center services and procedures
      • Operating an in-house records storage facilities
      • Archival management skills
      • Transferring records to the Archives and imaging services
      • Records preservation
      • Disaster preparedness
      • Effective communication

      Target Group : Records Managers, Records Officers and Registry Clerks, Officers in-charge of registers, Records Officers, Records Centers and Archives. Others in functional management can attend and will benefit immensely from the programme.


      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory Lectures, discussions, case studies, practical exercise and experiential approaches.

      Course Date: 18 - 29 April 2016, 6 - 17 June 2016 and 14 - 25 November 2016 *

      Course Fee : US$ 3000.00 **


      Course Aim :

      At the end of the symposium the participants will be able to:

      • Recognise their professional role as part of the management team
      • Assess and develop their own interpersonal skills
      • Apply effectively the principles of solving successful time management
      • Implement the principles of solving problems and decision making effectively
      • Apply the techniques of Total Quality Management (TQM) for continuous improvement
      • Action plans.

      Course Content : 

      • The role of the Executive Secretary
      • The process and practice of management
      • The psychology of effective communication
      • Personal effectiveness
      • Identifying leadership styles and developing leadership skills
      • Delegating tasks, establishing when to delegate, to whom and how
      • Receiving and giving constructive criticism
      • Developing assertiveness skills, staying in control
      • Problem solving and decision making
      • Time management
      • Coping with conflicting priorities and deadlines
      • Persuading and influencing skills
      • Being part of change; change management
      • Techniques of motivating people around you
      • Building a dynamic team
      • The Media and the Executive Secretary
      • Total Quality Management and how to apply it.
      • The Executive secretary role as a personal assistant
      • Action plans.

      Target Group : Executive Secretaries, Senior Secretaries and Personal Assistants working for the Chief Executive, Heads of Departments and their Deputies will benefit immeasurably from this symposium.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures,discussions, case studies and experiential approach.

      Course Date: 15 - 26 February 2016, 9 - 20 May 2016 and 3 - 14 October 2016 *

      Course Fee : US$ 3000.00 **

      Course Aim : To equip the Executive Senior Secretaries with an all-round professional skill, knowledge, values and positive attitude vital for peak performance for the benefit of their organizations.

      Course Content : 

      • The role of a competent secretary in an organization
      • Strategic planning and the competent secretary
      • Managing the office
      • Time management
      • Office politics
      • Negotiation techniques
      • Presentation skills
      • Effective team building
      • Secretary/Boss relationships
      • Advanced professional ethics
      • Assertiveness as a tool in communication
      • Change management
      • Report Writing
      • Decision making and problem solving
      • Tips on planning and organizing meetings and conferences
      • Administrative skills
      • Career development-beyond the competent secretary
      • Exchange of views and experiences with other participants

      Target Group : Senior Secretaries, Personal Assistants and Administrative Assistants. Others who would like to achieve competencies in the performance of their duties can attend and will benefit immensely from the Seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative, incorporating short introductory lectures, discussions, case studies, experiential approaches and video films.

      Course Date: 1 - 12 February 2016, 4 - 15 July 2016 and 12 - 23 December 2016 *

      Course Fee : US$ 3000.00 **


      Course Aim : To equip the Senior Secretary with a wide range of skills for increased productivity in the office.

      Course Content : 

      • Duties and responsibilities of a Senior Secretary
      • How to improve communication at work
      • How to plan and organise work in a busy office
      • How to manage stress
      • Public relations/customer care
      • How to motivate the people around you
      • Personal qualities of a top secretary
      • Personal grooming (once more)
      • Decision making and problem solving
      • Boss/Secretary relationship - the new approach
      • How to be assertive
      • Techniques of handling conflicts
      • The keys to innovation and creativity in the office
      • Total Quality Management (TQM) and the Senior Secretary
      • Exchange of views and experiences with other participants
      • Action plans

      Target Group : Senior Secretaries, experienced secretaries and newly appointed/promoted secretaries who wish to update their professional skills in secretarial duties.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Short introductory lectures, discussions, case studies study groups, practical exercises and video films.

      Course Date: 7 - 18 March 2016, 1 - 12 August 2016 and 5 - 16 December 2016 *

      Course Fee : US$ 3000.00 **

      Course Aim : At the end of the seminar the participants should be able to :

      • Develop skills in the basic principles and concepts essentials for efficient management of an office.
      • Know the need for effective human relations and interpersonal skills in the office
      • Communicate effectively at work
      • Handle office equipment carefully and for the proper purpose
      • Plan and organize office work efficiently
      • Know how to keep the retrieve records
      • Apply office procedure effectively
      • Apply Total Quality Management (TQM) practices in the office
      • Know cost cutting techniques
      • Exchange of views and experiences with other participants
      • Action plans

      Course Content : 

      • The role of an office in the organization
      • The process of management and its application to the running of an office
      • Front office operations and procedures
      • Office administration and practice
      • Office mechanization and practice
      • Decision making and problem solving
      • Public relations & communications
      • Customer relationship management.
      • Time management
      • Cost cutting techniques
      • Supervisory and administrative skills
      • Leadership and team building
      • Career development
      • Office document security and disaster procedures

      Target Group : Administrative Manager, Office Managers, Office Superintendents, Senior Administrative Assistance, Front Office Assistants, Executive Assistants, Personal Assistants and Senior Clerks. Others involved in OfficManagerment and Administration will benefit immensely from the seminar.


      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lecturers, discussions, case studies, syndicate work and experiential approaches


      Course Date: 25 - 29 January 2016, 4 - 8 July 2016, 24 - 28 October 2016 and 5 - 9 December 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : At the end of the seminar, the participants will be able to :

      • Perform their duties more confidently, efficiently and effectively.
      • Take more responsibilities and hence prepare for promotion to higher levels.
      • Become strong members of the management teams.


      Course Content : 

      • The principles and practice and management - advanced level
      • The role and responsibilities of Personal Assistants/Administrative Assistants
      • Professional behavior
      • Essential qualities for success
      • Professional skills for Personal Assistants/Administrative Assistants
      • Technical
      • Human
      • Administrative
      • Interpersonal communication skills
      • Effective teach building and leadership
      • Effective report writing skills
      • How to arrange meetings and take minutes
      • Motivation and influencing skills
      • Public relations and customer care
      • Effective negotiation skills
      • Stress management

      Target Group : Personal Assistants, Executive Assistants, Administrative Assistants, Office Managers, Supervisors and Senior Secretaries. Others in charge of sections can attend and will benefit from the seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lecturers, discussions, short studies, practical exercises and experiential approaches.

      Course Date: 15 - 19 February 2016, 9 - 13 May 2016, 8 - 12 August 2016 and 14 - 18 November 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: 18 - 22 April 2016, 25 - 29 July 2016 and 31 October - 4 November 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To equip the participants with a wide range of relevant professional knowledge, skills, values and positive attitude vital for effective public relations and customer care in their organizations.

      Course Content : 

      • The significance and importance of public relations and customer care
      • Public relations methods and policies
      • Corporate positioning and identity
      • Planning public relations
      • Customer care management - Identifying customers, Improving customer relationships, Understanding changing customer needs and expectations.
      • Effective communication with customers - Handling customer complaints (effective listening), Effective customer care, culture and practices, Building customer loyalty
      • Total Quality Management and customer care
      • Benchmarking tools and techniques
      • Implementing best practices in customer care and public relations
      • Software & internet customer service
      • Action plans

      Target Group : All members of staff involved in customer care and relationships management.


      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures, discussions, group work, case studies, demonstrations and experiential approaches.

      Course Date: 18 - 22 January 2016, 2 - 6 May 2016 and 10 - 14 October 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : At the end of the seminar, the participants will be able to:

      • Acquire professional knowledge, skills and applications on Industrial Relations
      • Understand the Industrial Relations environment
      • Identify emerging areas on industrial relations
      • Have a response mechanism to respond speedily to industrial relation challenges in the organization
      • Create best compensation and good working conditions for the employees
      • Have proactive industrial relations approaches.

      Course Content : 

      • Overview of industrial relations practices
      • Principles and practices of good industrial relations
      • Key players in industrial relations
      • How to develop excellent industrial relations with all employees
      • Payment of fair and reasonable wages
      • Negotiations and collective bargaining strategies
      • Developing proper communication system between employer and employees.
      • Policy on employees to keep pase with technological, social and economic changes.
      • Effective grievance handling
      • How to create an excellent relations with trade union
      • Industrial relations act and labour laws
      • Steps involved in termination of employment relationship
      • How to provide satisfactory working conditions for employees
      • Other topics will be added as per the needs of participants.

      Target Group : Middle Managers, Supervisors, Industrial Relations Managers/Officers, Line Managers, Staff working in Human Resources and Trade Union Officials. Others can attend and will benefit immensely from the seminar.


      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures, discussions, practical exercises, case studies and experiential approaches.

      Course Date: 25 - 29 July, 2016 and 22 - 26 August, 2016

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: 29 February - 4 March 2016 and 26 - 30 September 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: 14 - 25 March 2016 and 3 - 14 October 2016 *

      Course Fee : US$ 3000.00 **



      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: 2 - 6 May 2016 and 26 - 30 September 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To equip the participants with professional skills, knowledge, values and positive attitude vital for improved procurement of goods and equipment.

      Course Content : 

      • Overview of procurement and strategic management
      • Principles and practice of management
      • Procurement procedures and systems
      • Approval and selection of suppliers
      • Effective procurement techniques
      • Value for money and cost benefit analysis in procurement
      • Procurement and implications in inventory
      • Receipts, inspection and preservation of materials
      • Inventory and stock control
      • The just-in-time concept in procurement
      • How to negotiate best deals
      • Creativity and continuous improvement in procurement function
      • Leading and motivating procurement staff
      • Professional ethics in procurement
      • Governance in procurement

      Target Group : Middle to senior level public and private sector procurement staff including staff of projects funding by World Bank, African Development, Bilateral Donors etc. Purchasing and supply staff from international NGOs can attend and will benefit immensely from the course.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures, discussions, case studies, practical exercise experiential approaches.

      Course Date: Please confirm interest.

      Duration: 5 Days

      Course Fee : 
      US$ 1500.00 **

      Course Aim : At the end of the Seminar, participants will be able to:

      • Recognize the broader view of their organization in the stock control and store management.
      • Define and use the various techniques available for better purchase and store performance and select appropriate ones for different situations
      • Describe the methods, procedures and problems of stock control and essential elements of stores management
      • Manager stock strategically
      • Manage stock effectively and efficiently
      • Know the relationship between stock control and other functions in the organization
      • Sit for professional examinations in purchasing the supply
      • Communicate and relate effectively with other departments/sections, etc of the organization.

      Course Content : 

      • The total stores  concept
      • Corporate supplies planning and strategy
      • The role and functions of stores management in an organization
      • Purchasing storage, materials handling, inventory control, materials requirement planning, distribution, financial aspects and contractual matters.
      • Computerization, management information systems
      • Controlling and motivating the workforce
      • Latest techniques for improving performance of the stores/supply functions
      • Time management
      • Obtaining better value for money through effective purchasing and stock control methods
      • The "just in time" concept, procurement research and measuring purchasing performance
      • Total Quality Management and its application to store/supply functions
      • Effective communication
      • Action Plans

      Target Group : Officers and staff with supply responsibilities in organizations in the private, public and governmental sectors. Those in other functions with an interest in stock control and stores management can attend. Candidates attempting purchasing and supply examinations (IPS) should also benefit immensely from the Seminar.


      Course Venue : ROSA MYSTICA CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Short introductory lectures, group discussions, case studies, role plays, practical exercises and experiential approaches.

      Course Date: 22 - 26 February 2016, 20 - 24 June 2016 and 19 - 23 September 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To equip the participants with professional skills, knowledge and positive attitude vital for improved negotiation and effective contract management for the benefit of their organization.

      Course Content : 

      • The importance of negotiation in contract management
      • An overview of the negotiation process
      • The significance of planning for successful negotiation
      • The different phases of the negotiation process
      • How to handle deadlocks, granting and extracting c concessions
      • Effective use of pressure and persuasive tactics
      • The principles of contract management
      • Planning for problem solving
      • How to handle claims and counter claims
      • Conflict resolution
      • Techniques of avoiding litigations

      Target Group : All members of staff involved in procurement and drawing contracts. Other members of  in other departments can attend and will benefit immensely from the seminar.


      Teaching Methods : Short introductory lectures, discussions, role plays, case studies, syndicate work, demonstrations, practical exercises and experiential approaches.


      Course Venue : 
      ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Course Date: 6 - 15 June 2016 and 26 September - 7 October 2016 *

      Course Fee : US$ 3500.00 **



      Course Aim : To equip the participants with the professional skills, knowledge and positive attitude vital for improved performance in their duties

      Course Content : 

      • The role and objectives of purchasing and supply
      • Purchasing procedures and systems
      • Approval and selection of suppliers
      • Cost analysis
      • Purchasing, research and value analysis
      • Buying and implications of inventory 
      • Receipts, inspection and preservation of materials
      • Effective buying techniques
      • Inventory and stock control
      • Professional ethics in purchasing 
      • The just-in-time

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: 14 - 18 March 2016, 25 - 29 July 2016 and 7 - 11 November 2016 *

      Course Fee : US$ 1500.00 **

      Course Aim : At the end of the seminar, the participants will be able to:

      • Know the process of preparing tenders and selecting the best suppliers
      • Know how to assess tenders for quality and value for money
      • Evaluate bids professionally.

      Course Content : 

      • Overview of tendering and bid evaluation
      • The importance of effective communication
      • Professional tendering procedures
      • How to prepare invitation to tender
      • Principles of tender evaluation
      • Different methods of evaluation
      • Professional ethics and importance of tendering committee
      • The tender evaluation report
      • Best practices in tendering and bid evaluation
      • Contract award
      • how to avoid post-contract - award litigations

      Target Group : All staff involved in the tendering process, tendering evaluation and assessment. Other members of staff involved in procurement and administration can attend and will benefit immensely from the seminar.


      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.


      Teaching Methods :
      Short introductory lecturers, discussions, role plays, case studies, syndicate work, demonstrations, practical exercises and experiential approaches.


      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **


      Course Aim : To equip the participants with professional skills, knowledge, values, ethics and positive attitude vital for improved performance of their duties for the benefit of their organizations.

      Course Content : 

      • Overview of logistical management
      • Components of logistical system
      • Effective logistics quality
      • Logistical operations - physical distribution management, materials management, inventory management
      • Logistical coordination - production demand or market forecasting, order processing systems, materials requirement planning
      • Purchasing procedures and systems
      • Negotiation
      • Professional ethics
      • Integrated logistics management
      • Procurement and delivery
      • Inventory and stock control
      • Total quality management (TQM)
      • Effective communication
      • Effective logistics networking
      • Action plans

      Target Group : Middle and Lower Management involved in Logistics and Supply Chain Management. Others involved in logistics and supply chain management can attend and will benefit immensely from the seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures, discussions, case studies, practical exercises and experiential approaches.

      Course Date: 23 - 27 May 2016 and 24 - 28 October 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To equip the participants with professional knowledge, skills and positive attitude vital for effective Transport/Flleet Management.

      Course Content : 

      • Overview of Transport/Fleet Management
      • Principles and practice of management
      • Transport Economics
      • Operational Strategies and Logistics
      • Planning and Scheduling
      • Maintenance Management
      • Purchasing Strategies of vehicles and spares
      • Vehicle selection criteria
      • Computer Application in Fleet Management
      • Workshop management
      • Effective Communication and Influencing Skills
      • Optimizing costs
      • Leading and Motivating Staff
      • Tracking and monitoring vehicles

      Target Group : Transport/Fleet Managers, Transport Officers, Maintenance Officers, Purchasing Officers and Suppliers Officers. Other involved in Transport/Fleet Management can attend and will benefit immensely from the seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures, discussions, practical exercises, case studies and experiential approaches.

      Course Date: 25 - 29 April 2016 and 19 - 23 September 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 3000.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: 11 - 15 April, 2016 and 15 - 19 August, 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To equip the participants with professional communication report writing and presentation skills vital for effective performance of their duties for the benefit of their organizations.

      Course Content : 
      Communication

      • Definition of communication.
      • Barriers to effective communication
      • Interpersonal communication skills
      • Non-verbal communication
      • Communicating within groups
      • Principles of writing clearly
      • How to use different media

      Report Writing

      • Preparation for report writing
      • Setting your objectives
      • Thinking about the reader
      • Obtaining the information

      Planning the report

      • Prioritizing the information
      • Structuring the material
      • Sequencing the material

      Writing the report

      • Accuracy, brevity and clarity
      • Writing style
      • Using illustrations
      • Presentation, format and layout

      Minute writing skills

      Presentation

      • Defining the purpose of presentation
      • Analyzing the subject matter and selecting key points
      • Planning and preparing the presentation
      • Selecting and writing visual aids
      • Importance of non-verbal communication
      • Proven skills and techniques in presentations.

      Target Group : Middle and lower management who are expected to achieve superior communication, report writing and presentation skills. Others in supervisory level who may wish to attend will also benefit immensely from the seminar.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE , Nairobi, Kenya.

      Teaching Methods : Highly participartive incorporating short introductory lectures, discussion, case studies, practical exercises and experiential exercises.


      Course Date: Please confirm interest.

      Course Fee : US$ 1500.00 **

      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: 13 - 17 June, 2016 and 14 - 18 November, 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To equip the participants with professional skills, knowledge and positive attitude vital for community development duties.

      Course Content : 
      Overview and the concept of community development

      • Meaning of community development
      • Characteristics of a community
      • Factors influencing development

      Community and economic development

      • Factors to consider when initiating community development
      • Importance of community development
      • Participation of people in community activities

      Theories of social change and community development

      • Meaning of social change
      • Causes of social change
      • Best strategies for social change

      Approaches to community development

      • Community development approaches
      • Principles of community development

      Community development work

      • Community development work as a change agent
      • Methods employed by community development workers
      • The social change models
      • Factors influencing performance of development workers

      Community leadership

      • The concept of leadership
      • Power and leadership
      • Types of leaders and styles
      • Techniques of identifying community leaders
      • Community organizations

      Community capacity building

      • Effective community capacity building
      • Asset and capacity assessment
      • The impact of building the capacity on community development

      Indicators of community development

      • Community diversity - advantages
      • Community participation
      • Assessing community readiness in development
      • Community development catalysts
      Resource mobilization
      • Principles and process of resource mobilization
      • Tools for resource mobilization
      • Engaging stakeholders support for resource mobilization
      • Selecting resource mobilization vehicle

      Community empowerment techniques

      • Community ownership and action for social change
      • The external agent as catalyst
      • The right policy in empowerment

      • Principles and practices of management
      • Effective communication in community development
      • Monitoring and evaluation

      Target Group : All staff involved in community development. Others supporting community development, resource mobilization and empowerment can attend and will benefit immensely from the seminar. All staff involved in planning process can also attend.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : Highly participative incorporating short introductory lectures, discussions, case studies, syndicate work and experiential approaches.

      Course Date: 4 - 15 July, 2016 and 5 - 16 September, 2016

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: 18 - 22 January, 2016, 20 - 24 June, 2016 and 14 - 18 November, 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: 4 - 8 April, 2016, 1 - 5 August, 2016 and 1 - 5 November, 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: 2 - 6 May, 2016, 25 - 29 July, 2016 and 17 - 21 October, 2016 *

      Course Fee : US$ 1500.00 **


      Course Aim : To be added.

      Course Content : 
      To be added.

      Target Group : To be added.

      Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

      Teaching Methods : To be added.

      Course Date: Please confirm interest. *

      Course Fee : US$ 1500.00 **