Course Aim : The aim of this course is to equip the participants with a wide range of professional skills, knowledge and positive attitude vital for increased productivity for the benefit of their organisations. To be added.

Course Content : 

  • The duties and responsibilities of supervisors in organisations.
  • Effective communication at work.
  • Planning and organising of work.
  • Motivation for productivity.
  • Grievance handling and Disciplinary procedures.
  • Counseling and couching skills.
  • Interpersonal skills.
  • Delegation and empowerment skills.
  • Performance appraisal.
  • Time management.
  • Stress management.
  • Change management.
  • Team building and leadership skills.
  • Decision making and problem solving.
  • Introduction to total quality management (TQM).
  • Action plans.

Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

Teaching Methods : Highly participative incorporating short lectures, group discussions, case studies, practical exercises, experiential approach and video films.

Course Date: 6-10 May, 2024, 2-6 September, 2024 *

Course Fee : US$ 1500.00 **