Course Aim : The aim of this course is to equip the participants with a wide range of professional skills, knowledge and positive attitude vital for increased productivity for the benefit of their organisations. To be added.
Course Content :
- The duties and responsibilities of supervisors in organisations.
- Effective communication at work.
- Planning and organising of work.
- Motivation for productivity.
- Grievance handling and Disciplinary procedures.
- Counseling and couching skills.
- Interpersonal skills.
- Delegation and empowerment skills.
- Performance appraisal.
- Time management.
- Stress management.
- Change management.
- Team building and leadership skills.
- Decision making and problem solving.
- Introduction to total quality management (TQM).
- Action plans.
Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.
Teaching Methods : Highly participative incorporating short lectures, group discussions, case studies, practical exercises, experiential approach and video films.Course Date: 6-10 May, 2024, 2-6 September, 2024 *
Course Fee : US$ 1500.00 **