ADVANCED EXECUTIVE SECRETARY/PERSONAL ASSISTANT SKILLS PROGRAMME

Course Aim : To equip the Executive Secretary working for the Chief Executive with advanced professional skills vital for improved performance of her duties for the benefit of her organization.

Course Content : 

• The Duties and Responsibilities of the executive secretary.
  - The Lone Ranger.
  - Executive secretary as a manager.
• The Dilemma of a professional woman.
• Public relations and communication.
• Office politics.
  - Power and influence.
• Managing the secretarial team.
• Security and disaster management.
• Staff appraisal techniques.
• Decision making and problem solving.
• Crisis intervention.
• Understanding training and learning.
• Motivation and morale at workplace.
• Advanced professional ethics.
• Effective techniques and stress management.
• Report writing.

Target Group : Executive Assistance, Executive Secretaries, Personal Assistants, Senior Secretaries and Administrative Secretaries.

Course Venue : ROSA MYSTICA CONFERENCE CENTRE OR SAVELBERG CONFERENCE CENTRE, Nairobi, Kenya.

Teaching Methods : Highly participative incorporating short introductory lectures, discussions, short case studies, practical exercises and experiential approaches.

Course Date: 17-21 February, 2025, 9-13 June, 2025 and 22-26 September, 2025 *

Course Fee : US$ 1500.00 **